Privacy Policy

DS Ofood, Inc. (“DS Ofood,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, apply for a job, or interact with our customer chat, and describes your rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA).

1. Who We Are

DS Ofood, Inc.
104 Willow Rd, Schleswig, IA 51461, USA
Email: dsofood@dsofood.com
Phone: (402) 871-0004

For privacy-related inquiries, you may contact us at dsofood@dsofood.com.

2. Information We Collect

2.1 Information you provide

• Contact & chat: name, email, message contents, and any details you submit via forms or our live chat.
• Careers: name, email, phone number, résumé/CV, cover letter, work history, and any other information you include in a job application.
• Orders & inquiries: business name, shipping or billing address, phone, product preferences, and communication history.

2.2 Information collected automatically

• Device & usage: IP address (truncated where possible), browser type, operating system, referring URL, pages viewed, timestamps, and approximate location derived from your IP or browser time zone.
• Cookies & similar technologies: see Section 5 below.

3. How We Use Your Information

We process personal information for the following purposes and on the following legal bases (where GDPR applies):

• Respond to inquiries and provide customer support — legitimate interests; consent for non-essential chat cookies.
• Evaluate and manage job applications — legitimate interests, consent where required, and compliance with legal obligations.
• Fulfill orders and perform our contract with business customers — performance of a contract.
• Operate, secure, and improve our website and detect abuse — legitimate interests.
• Send business updates or marketing, where you have opted in — consent.
• Comply with legal, regulatory, and tax obligations — legal obligation.

4. Sharing Your Information

We do not sell your personal information. We share it only with:

• Service providers that help us operate the website and business — for example, Webflow (hosting), email and analytics providers, payment and logistics partners, and applicant-tracking tools — all under written agreements requiring appropriate data protection.
• Professional advisors (legal, accounting, insurance) where necessary.
• Authorities when required by law, court order, or to protect rights, property, or safety.
• Successors in connection with a merger, acquisition, or sale of all or part of our business.

5. Cookies & Similar Technologies

We use strictly necessary cookies and, with your consent, optional cookies for analytics and chat functionality. When you visit from the European Economic Area, the United Kingdom, or Switzerland, our cookie banner blocks non-essential scripts and our on-site chat until you click Accept. You can change your choice any time by clicking the Cookies button in the bottom-left corner, which will re-open the banner.

You can also control cookies through your browser settings. Blocking cookies may affect site functionality.

6. International Data Transfers

We are based in the United States. If you access the site from outside the U.S., your information will be transferred to, stored, and processed in the U.S. Where personal data of EU, UK, or Swiss residents is transferred to the U.S. or another country that does not provide an adequate level of protection, we rely on Standard Contractual Clauses or another lawful transfer mechanism.

7. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described above, to comply with our legal obligations, resolve disputes, and enforce our agreements. Unsuccessful job applications are deleted within 12 months unless you consent to a longer period. Website analytics logs are retained for up to 14 months.

8. Security

We use industry-standard administrative, technical, and physical safeguards — including encryption in transit, access controls, and vendor due diligence — to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Your Rights

9.1 EEA / UK / Swiss residents (GDPR)

You have the right to access, rectify, erase, restrict or object to processing, data portability, and — where processing is based on consent — the right to withdraw consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with your local supervisory authority.

9.2 California residents (CCPA/CPRA)

You have the right to know what personal information we collect, disclose, and “sell” or “share” (we do not sell or share for cross-context behavioral advertising); the right to request deletion or correction; and the right not to be discriminated against for exercising these rights. Email us at dsofood@dsofood.com to exercise any right. We will verify your request and respond within the time periods required by law.

10. Children’s Privacy

Our site is directed to business customers and adult consumers. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please review those sites’ policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date above reflects the latest version. Material changes will be highlighted on this page and, where appropriate, communicated to you.

13. Contact Us

Questions, requests, or concerns? Contact us at:

DS Ofood, Inc.
104 Willow Rd, Schleswig, IA 51461, USA
Email: dsofood@dsofood.com
Phone: (402) 871-0004